Social Support Individual


The aim of the program is to provide social support services to people who are aged, people with a disability and carers in the Wollondilly Shire and Camden. Assistance to our clients is varied and comprehensive, evolving to meet their needs as they progress through their lives. The program offers a variety of services, including assisted shopping, transport to medical/dental appointments, to the hairdresser or to visit a family/friend in a nursing home. We have trained staff and volunteers to help make sure your day is enjoyable and safe. Costs are kept to a minimum for clients and all efforts are made to meet individual needs.


  • Visiting services
  • Telephone and web-based monitoring services (including other technologies that help connect older people to their community e.g. To assist people with sensory impairments or those living in geographically isolated areas)
  • Accompanied activities (such as assisting the person through accompanied shopping, bill paying and other related activities. If you have appointments, we can arrange transport to get you there and provide support while you wait.



Referrals and Eligibility:

People can be referred through the MyAgedCare gateway on or just call 1800 200 422. Clients will be assessed to be included in Commonwealth Home Support program or a Home Care Package: frail older people and younger people with a disability and their carers. Eligibility assessment of potential clients is carried out by the regional assessment team in your area.

Social support is usually provided one-on-one but may also be provided to more than one person, for example, where social support is provided to an aged couple. Volunteers provide the services and are reimbursed for out-of-pocket expenses, primarily being petrol, calculated at a per kilometre rate. There is a small fee for home visiting services. Costs are kept to a minimum for clients and all efforts are made to meet individual needs.

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