The Team

Lisa Smith, CEO

Hello I am Lisa and I am currently the CEO at Wollondilly Support and Community Care Inc. I have over 20 years’ experience in working in the industry which has been predominately in the aged and disability sector. A majority of the time working in the Home and Community Care Program most recently as the Macarthur/ Wingecarribee HACC Development Officer. This has seen me work with local services, peak bodies and Commonwealth and State Governments to ensure the local needs and views are heard. I am passionate about governance and ensure, the service has the appropriate infrastructure to continue on into the future.

Vivienne Cruickshank; Manager, Volunteer Services and Finance

Hi my name is Vivienne. I came to WSACCI in 2012 as an Admin/Finance Officer. My background is in banking where I have had extensive experience including the opportunity to manage staff, and then office administration. I started working for myself as a bookkeeper after I had my boys. I am married with 2 boys and came to this job out of convenience. I stayed as it has turned out to be a great organization to work for. I completed a traineeship gaining my Cert IV in Bookkeeping and then studied and received me Cert IV in Disability. Recently I was asked to take on a Managers position for Volunteer Services which cover Social Support Individual (formally known as Neighbour Aid) and MOW. This is a challenging role but I’m finding it exciting to be looking after a range of new things.

Matthew Affleck; Manager, Client Services and Marketing

Hello my name is Matthew and I have been working in Disability, Aged care and Community Care Services for 17 years, working as a community support worker in challenging behaviours, moderate and high support needs and young adults with disabilities. My duties included programming, implementing behaviour management plans and setting up the day to day activities. I provide support as a key worker, assisting with goal setting, case management referral, personal care, medication and peg feeding. I have gaining certificate IV in Training & Assessment, Certificate IV in Disability work, Certificate IV in Frontline Management, and have just finalised Diploma of Case Management.

I enjoyed working with a Transition to Work program, for five years where I was developing and training both accredited and non-accredited training packages to young school leavers with a disability. Training packages include Certificate I Employability Skills, Certificate II in Retail, Certificate II in Business Administration. Certificate II in Hospitality and Certificate II in cleaning operations.

Kelly Gilheany; Meals on Wheels Co-ordinator

Hi my name is Kelly Gilheany I am the Meals on Wheels Coordinator. I have been part of this great team since August last year. I have really enjoyed working with and getting to know our wonderful clients and volunteers.

I have had many years’ experience cooking in a high volume industrial kitchen. The majority of my experience is working within the hospital system, in which I was able to introduce healthy and tasty options.

I have a passion for food and enjoy ensuring the clients I work with have the right options available to them.

As we age, our bodies need more calcium, vitamins, and nutrients in our diets. I love sharing my knowledge, recipes and techniques and also making sure my meals meet the guidelines for food safety for vulnerable peoples we ensure this by conducting internal audits with external audits from the NSW Food Authority every 6 months. I look at the best ways you can maintain your health whilst eating and enjoying the right foods for your body!

I am a proud mum who is surrounded by males. I am very close with my very sporty family. You will probably find me most weekends on the sidelines, or driving in between sports grounds cheering on my boys!

It has been such a pleasure becoming a part of the Wollondilly community.

 

Debra Smith; Administration Officer/ Reception General Enquiries

Hello my name is Debra, I am the first face you see when you come into WSACCI. I have extensive experience in administration roles over many years, the first being for ten years as a stenographer in the banking industry. My administration/reception role with WSACCI began in 2008 following an amalgamation. I have found this position particularly enjoyable and fulfilling due to interaction with people in the aged care sector and having a special rapport with both clients and volunteers. I have completed a Cert IV in disability.

I have excellent organisational skills, an infectious laugh and have become well known for my scones. I enjoy gardening and love baking and spending time with my three adult sons!

Karen Hayes; Social Support Individual/ Administration Officer

Hello my name is Karen, I have a big family, I have five children and 1 grandchild and enjoy spending lots of time with them. I have lived in the Wollondilly all my life and want to see the right services for the community. I started my time with Wollondilly Support and Community Care Inc. as a volunteer, working with the Special needs program, I thoroughly enjoyed this experience and it prompted me to complete the Cert IV in Disability work. I have developed a passion for helping people who needed extra support and advocating for their needs. I love swimming and reading and really enjoy relaxing and spending time with my kids.

Nicole Hanger; Program Officer

Hello my name is Nicole and I have been working with Wollondilly Support and Community Care Inc. for over 10 years. Though I am quite known in the community, you may have met me at little A’s, or on the Soccer field. I started in the Kitchen and Coordinated Meals on Wheels for many years. I have moved over to the Senior Friendship Group in the last couple of years where I have been able to be involved more with the programs and meet lots of the clients and volunteers.

I have 2 children who are my world!

Helen Oliver; Program Officer

Hi my name is Helen and I have been working in Aged and community care services for 25 years predominately in day activity and recreational therapy.
I have been happily employed with WSACCI for almost 10 years and enjoy working with this great team and our wonderful volunteers planning and facilitating outings and activities for The Senior Friendship Group.
I have completed certificate 1V in Disability / Aged Care, Certificate 1V in Health and Leisure and most recently a Diploma in Case Management.
My favourite things are my family and my very spoilt pets, I also love to travel and get away with my husband in our caravan as often as possible. with them!

April Duncan

Hello my name is April and I have worked within the community sector for over 20 years, predominately in the disability sector, more recently moved into aged care. I have years of experience in day programming, community development and working within the person centred module. I love my job and enjoy meeting new people each and everyday. As I’m still the newby here at WSACCI, (6 months) I have felt very welcomed into the team and look forward to many more exciting times here. Oh and love my horse… Just in case I haven’t mentioned it!!