Social Support Group

Social Support Group ( Senior Friendship Group; Formally known as Centre-Based Day Care) provides an opportunity for clients o attend and participate in social interactions which are conducted away from the clients home and in, or from, a fixed base facility or centre based settings.

These structured activities may take the form of:

  • group based activities held in or from a facility/centre (e.g. pre set or individually tailored activities promoting physical activity, cognitive stimulation and emotional wellbeing)
  • Group excursions conducted by centre staff to be held away from the centre.

Services may include light refreshments and associated transport and personal assistance (e.g. help with toileting) involved in attendance at the centre

Meal Services

Meal Services (Meals on Wheels) is the service type that refers to:

  • meals prepared and delivered to the client’s home; and
  • meals provided at a Centre or other setting.

Providing meals to frail, older people at home, a centre or in another setting may deliver a range of benefits. These include informal health monitoring of clients and supporting social participation e.g. time spent with older people accessing Commonwealth Home Support Programme meal services may receive a meal where they are accompanying those clients where required.

Social Support Individual (Formerly the Neighbour Aid Program)

Social support individual is assistance provided by a companion (paid worker or volunteer) to an individual, either within the home environment or whilst accessing community services, which is primarily directed towards meeting the persons need for social contact and/ or company in order to participate in community life.

Services funded include:

  • visiting services
  • telephone and web based monitoring services (including other technologies that help connect older people to their community e.g. to assist people with sensory impairments or those living in geographically isolated areas)
  • accompanied activities (such as assisting the person through accompanied shopping, bill paying, attendance at appointments and other related activities)

Social support is usually provided one-on-one but may also be provided to more than one person, for example, where social support is provided to an aged couple.

Special Needs Worker

The Special Needs Worker service is specific to younger people under 65 who have a disability and their carers.

Services include

  • Support in accessing the community independently
  • Referral to services
  • developing and implementing strength based goals and strategies to develop and maintain independence.

The Special Needs Worker works with volunteers to provide individualised and equitable services.